This article provides a step-by-step guide on how to complete personal account identity verification on the PerpVia official website. Completing identity verification enhances your account security and unlocks withdrawal limits and more features.
Why Complete Personal Identity Verification?
- Enhanced Security: Protect your account from unauthorized access.
- Access Full Services: Unlock functions such as deposits, withdrawals, spot trading, and contracts.
- Compliance: Ensure adherence to global financial regulations.
Verification Level Explanation
The PerpVia Verification Center offers Basic Verification, Intermediate Verification, and Advanced Verification levels. The higher the level, the larger the withdrawal limits and the more features available. You can choose Basic or Intermediate Verification directly without completing levels sequentially; and once Intermediate Verification is approved, Basic Verification benefits are automatically granted.
- Basic Verification: Fill in basic account and identity information (country/region, document type, document name, document number, date of birth). No document upload or facial recognition required. Basic withdrawal limits are enabled.
- Intermediate Verification: Complete document recognition (OCR, document upload) and facial liveness verification to increase withdrawal limits. Upon approval, Basic Verification is automatically completed.
- Advanced Verification: Requires prior approval of Intermediate Verification, then upload bank statements, proof of address, proof of funds/transactions, and other materials for platform review. Unlocks the highest withdrawal limits and additional features.
For withdrawal limits and feature permissions corresponding to each level, please see "KYC Level Explanation". The steps below detail the operations for Basic and Intermediate Verification.
How to Complete Personal Account Identity Verification on the PerpVia Official Website?
Step 1: Enter the Verification Center
- Log in to the PerpVia official website and click the "Profile Icon" at the top right corner.
- Select "Verification Center" from the dropdown menu.
- On the Verification Center page, you will see three cards for Basic, Intermediate, and Advanced Verification. Click "Verify Now" on the card you wish to complete.
Step 2: Complete Basic Verification (Fill in Basic Information)
If you only need Basic Verification, fill in the following information on the "Basic Verification" page and submit:
- Select the Issuing Country/Region of your document.
- Select the Document Type.
- Fill in the Document Name, Document Number, and Date of Birth.
Tip: If you later complete Intermediate Verification, the system will automatically fill in the document number and date of birth and synchronize Basic Verification benefits, so no need to repeat the process.
Step 3: Complete Intermediate Verification (Document Recognition + Facial Recognition)
Intermediate Verification consists of three steps: Country/Region → Document Recognition → Facial Recognition.
1. Select Country/Region
Choose the country or region that issued your document, then click "Next".
2. Document Recognition
Upload your document as prompted. The system will perform OCR recognition and authenticity verification. Please ensure the image is clear, complete, and not cropped.
3. Facial Recognition
Follow the on-screen instructions to complete facial liveness verification. Note:
- Using a plain white background can improve accuracy.
- Ensure sufficient lighting and avoid backlighting that causes shadows.
- Do not wear hats, glasses, or other accessories that cover your face.
- Keep your face centered and follow prompts (such as turning your head or blinking).
After completion, Intermediate Verification will be successfully submitted and Basic Verification benefits will be synchronized automatically.
Step 4: Complete Advanced Verification (Optional)
If you need higher withdrawal limits or want to apply for P2P merchant, OTC, API withdrawal qualifications, you can complete Advanced Verification after passing Intermediate Verification: upload bank statements, proof of address, proof of funds/transactions, and other materials as required on the "Advanced Verification" card, then submit and wait for platform review.
After Submission
- After submitting verification, your account status will show as Pending Verification/Under Review.
- You will be notified upon approval or if additional information is required. Basic and Intermediate Verifications are usually completed quickly; Advanced Verification involves manual review of documents, and processing time varies.
Frequently Asked Questions
1. Which verification level do I need to complete?
For basic trading such as deposits, spot trading, contracts, and copy trading, Basic Verification is sufficient; for higher withdrawal limits or creating sub-accounts and using API trading, Intermediate Verification is recommended; for applying as a P2P merchant, OTC, or API withdrawal qualification, Advanced Verification is required.
2. Do I need to complete verification levels sequentially?
No. You can directly choose Basic or Intermediate Verification. Once Intermediate Verification is approved, Basic Verification benefits are automatically granted.
3. How do I check my verification status?
Log in to the PerpVia official website and go to the "Verification Center" to view your current verification status and limits for each level.
4. What should I do if verification takes too long or is rejected?
If the review takes longer than expected, please contact online customer service and provide your user ID (UID). If your application is rejected, you will receive a notification explaining the reason. Please correct the information as instructed and resubmit.