The PerpVia platform is committed to providing customers with a safe and reliable trading environment. To protect your assets, we remind all customers to strictly follow the following 5 security guidelines:
- Keep Your Password Confidential
Be sure not to disclose your account password to anyone, including friends, family, or so-called technical support personnel. PerpVia will never ask for your password through any channel. Keeping your password secure is the first step to protecting your account. - Beware of Fake Customer Service Calls
Please note that PerpVia will never contact you by phone for any form of account confirmation or information verification. If you receive a call claiming to be from PerpVia customer service, remain vigilant and avoid disclosing personal information. - Be Cautious with Transfer Requests
Under no circumstances should you transfer funds to anyone claiming to be a PerpVia employee. PerpVia staff will never ask you to transfer funds directly. If you receive such a request, immediately contact official customer service to verify. - Enable Two-Factor Authentication
To enhance account security, we recommend enabling two-factor authentication (such as Google Authenticator or SMS verification). This measure effectively prevents unauthorized access; even if someone obtains your password, they will not be able to log into your account easily. - Contact Online Customer Service
If you have any questions or issues during use, please promptly contact PerpVia online customer service. Our support team is always ready to provide you with help and assistance.
Friendly Reminder
All customers should raise their security awareness and ensure the secure storage and use of private keys. Avoid entering your keys in insecure environments to prevent phishing scams and other cyber attacks. In addition to theft prevention, preventing asset loss is equally important, so we recommend multiple backups to ensure you can recover your assets under any circumstances.
Regularly check your account security settings and stay alert by paying close attention to PerpVia platform security announcements. Your security is our top priority, and we hope every user can trade with peace of mind on the PerpVia platform.