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Quick Answer: Click Forgot Password on the login page, then verify your identity via your registered email or phone number to reset it. After a successful reset, your account will enter a 24-hour s...

Brief Answer: When the system detects abnormal or high-risk activity, it will temporarily freeze the transaction for manual review. The review is usually completed within 24 hours, and there is no ...

Brief answer: These messages are mostly caused by local network issues or browser cache. Following the steps below in order usually resolves the problem within 1–2 steps.Quick Troubleshooting Check...

Brief Answer: Most real-name authentication failures are caused by blurry photos, inconsistent information, or expired documents. Simply resubmit according to the requirements to pass. If you fail ...

When trading contracts on PerpVia, you can choose different margin modes based on your risk preference. The mode you select determines how your account balance supports your positions, how much fun...

USDT-margined contracts are perpetual contract products settled in USDT. For beginners, the most intuitive understanding of "USDT-margined" is: no matter whether you trade BTC, ETH, or other crypto...

If you want to earn profits in the crypto contract market but lack sufficient trading experience or time to monitor the market, contract copy trading might be a choice worth considering. Copy tradi...

1. Explanation of Copy Trading Failure SituationsWhen a copy trading user places an order, it does not necessarily mean the user will successfully execute the trade; in other words, the copy tradin...

1. Explanation of Copy Trading Failure SituationsWhen a copy trading user places an order, it does not necessarily mean the user will successfully execute the trade; in other words, the copy tradin...

To maintain a healthy ecosystem on the PerpVia platform, protect user rights, and regulate the behavior of signal providers, this Code of Conduct has been established. All signal providers must str...