There are phishing websites and fake apps impersonating PerpVia online that may steal your account information or funds. Please be sure to access the platform through official channels and keep the following anti-fraud tips in mind to protect your assets.
Verify Official Domain Names and Download Sources
When visiting PerpVia, always confirm that the domain name in your browser’s address bar exactly matches the official published address. Be alert for counterfeit domains with similar spellings, extra characters, or different suffixes. We recommend bookmarking the official website to avoid accessing it through search engine ads, unfamiliar text messages, or links in social groups.
When downloading the app, only obtain it from the download links provided on the official PerpVia website or from official app stores such as the App Store or Google Play. Never install apps from third-party websites, QR code pop-ups, or installation packages shared by others, as these channels are highly susceptible to malicious software.
Beware of Common Scam Tactics
Please remember, PerpVia’s official customer service and community staff will never do the following:
- Actively request your password via private message: We will never ask for your login password, fund password, or two-factor authentication codes (verification code/2FA) through private messages, emails, or phone calls.
- Request transfers to "internal accounts": Any claim that you need to transfer funds to a specified account to "activate your account," "unfreeze funds," "pay margin," or "increase your limit" is a scam.
- Promise high guaranteed returns: The official team does not promise guaranteed principal or profits, nor will they guide you into so-called "internal trading groups" or "exclusive investment channels."
- Request remote control access: The official team will never ask you to install remote assistance software or provide screen sharing access.
If anyone exhibits any of the above behaviors, regardless of how they claim to be official, please stop all operations immediately and verify their identity.
How to Report Suspicious Links or Counterfeits
If you discover fake PerpVia websites, apps, communities, or customer service accounts, or receive suspicious links, please report them to us through the official online customer service or ticket system. When reporting, please provide as much evidence as possible, such as counterfeit link addresses, account information of the other party, chat records, or screenshots, so that we can promptly handle the issue and file complaints with relevant platforms.
If you suspect your account has been compromised, immediately change your password, enable two-factor authentication, and contact official customer service for assistance right away. Every report you make helps protect more users from scams.